21st July 2022

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Covid Plan Update

Dear Pet Community,

With the spike of flu and Covid in the community, we have decided to keep our masks on.

We kindly ask you to do the same when you visit us for appointments.

Let’s stay healthy together.

  • In line with Government Regulations, Windaroo Animal Hospital has modified some processes. As an Essential Service we can remain open and continue to provide all our services while keeping pet owners and team members as safe as possible.
  • We now have a QR code to check in on arrival to assist our contact tracers if ever required
  • When we have a 1 person per 4 square metre rule, we recommend a Window or Outdoor consultation. This enables our Nurse to assist the Veterinarian in examining and treating your pet, whilst you can still be in view. When you arrive at the Hospital, please wait in your car and call us on 3807 3699. Someone will come out to collect your pet.
  • When we have a 1 person per 2 square metre rule, we can allow one pet owner into the consultation room. If you have other family members, please advise and we can an arrange an outdoor consultation.
  • For food and drug orders, please phone ahead 3807 3699 or send us an email: [email protected]
  • Please ensure you carry a face mask to wear as required according to government regulations.
  • Any person with respiratory signs should stay home and not come to the hospital. Please ask a friend to bring your pet in if required. We appreciate your patience and understanding during this time

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NOTICE

Please make sure you include a reason for your appointment. In case of an emergency please call our Reception team